@import"https://fonts.googleapis.com/css2?family=Outfit:wght@300;400;500;600;700;800;900&display=swap";:root{--color-bg: #f7f8fa;--color-card: #ffffff;--color-text: #1a1a2e;--color-muted: #6b7280;--color-border: #e5e7eb;--color-primary: #1a5276;--color-primary-dark: #154360;--color-primary-darker: #0e2f44;--color-accent: #2ecc71;--color-accent-dark: #27ae60;--color-success: #2ecc71;--color-error: #e74c3c;--color-warning: #f1c40f;--color-warning-bg: #fef9e7;--color-warning-text: #7d6608;--font-family: "Outfit", "Segoe UI", sans-serif;--font-size-xs: 11px;--font-size-sm: 13px;--font-size-base: 15px;--font-size-lg: 17px;--font-size-xl: 20px;--font-size-2xl: 24px;--font-size-3xl: 28px;--font-size-4xl: 40px;--shadow-sm: 0 1px 4px rgba(0, 0, 0, .06);--shadow-md: 0 2px 12px rgba(0, 0, 0, .04);--shadow-lg: 0 4px 24px rgba(0, 0, 0, .06);--shadow-header: 0 4px 20px rgba(26, 82, 118, .3);--shadow-accent: 0 4px 16px rgba(46, 204, 113, .4);--shadow-primary: 0 2px 12px rgba(26, 82, 118, .3);--radius-sm: 8px;--radius-md: 12px;--radius-lg: 16px;--radius-xl: 20px;--radius-2xl: 24px;--transition-fast: .2s ease;--transition-smooth: .35s cubic-bezier(.25, .46, .45, .94)}*{box-sizing:border-box;margin:0;padding:0}::-webkit-scrollbar{width:6px}::-webkit-scrollbar-thumb{background:#ccc;border-radius:3px}::-webkit-scrollbar-track{background:transparent}@keyframes fadeSlideUp{0%{opacity:0;transform:translateY(16px)}to{opacity:1;transform:translateY(0)}}@keyframes bounce{0%,80%,to{transform:translateY(0)}40%{transform:translateY(-6px)}}@keyframes pulse{0%,to{opacity:1}50%{opacity:.6}}.animate-in{animation:fadeSlideUp .4s ease-out}.header{background:linear-gradient(135deg,var(--color-primary) 0%,var(--color-primary-dark) 60%,var(--color-primary-darker) 100%);padding:0 24px;position:sticky;top:0;z-index:100;box-shadow:var(--shadow-header)}.header__container{max-width:1200px;margin:0 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#2ecc7166}.header__logo-name{color:#fff;font-weight:800;font-size:18px;letter-spacing:-.5px;line-height:1.2}.header__logo-subtitle{color:#fff9;font-size:10px;font-weight:600;letter-spacing:1.5px;text-transform:uppercase;margin-top:1px}.header__nav{display:flex;gap:2px}.header__nav-btn{background:transparent;border:none;color:#fff9;padding:8px 14px;border-radius:var(--radius-sm);cursor:pointer;font-size:13px;font-weight:500;font-family:var(--font-family);transition:all var(--transition-fast);display:flex;align-items:center;gap:5px;white-space:nowrap}.header__nav-btn--active{background:#ffffff26;color:#fff;font-weight:700}.header__nav-btn:hover{background:#ffffff1a;color:#fff}.header__nav-btn-icon{font-size:16px}.header__mobile-btn{display:none;background:none;border:none;color:#fff;font-size:24px;cursor:pointer;padding:8px}.header__mobile-menu{position:absolute;top:68px;left:0;right:0;background:var(--color-primary-dark);padding:16px;display:flex;flex-direction:column;gap:4px;box-shadow:0 8px 24px #0003;z-index:99;animation:fadeSlideUp .2s ease-out}.header__mobile-menu-btn{background:transparent;border:none;color:#fff;padding:12px 16px;border-radius:var(--radius-sm);cursor:pointer;font-size:15px;font-weight:600;font-family:var(--font-family);text-align:left;display:flex;align-items:center;gap:10px}.header__mobile-menu-btn--active{background:#ffffff1f}@media(max-width:900px){.header__nav{display:none}.header__mobile-btn{display:block}}@media(max-width:1050px)and (min-width:901px){.header__nav-btn{padding:6px 10px;font-size:12px;gap:4px}.header__nav-btn-icon{font-size:14px}}.footer{background:var(--color-primary-darker);color:#ffffff80;padding:24px;text-align:center;font-size:var(--font-size-sm)}.footer__brand{font-weight:700;color:#fffc;margin-bottom:4px}.diag-card{background:var(--color-card);border-radius:var(--radius-lg);padding:28px 24px;cursor:pointer;transition:all var(--transition-smooth);position:relative;overflow:hidden}.diag-card:hover{transform:translateY(-6px)}.diag-card__circle{position:absolute;top:-20px;right:-20px;width:80px;height:80px;border-radius:50%;transition:all var(--transition-smooth)}.diag-card:hover .diag-card__circle{transform:scale(2.5)}.diag-card__body{position:relative}.diag-card__icon{font-size:32px;margin-bottom:8px}.diag-card__name{font-size:var(--font-size-xl);font-weight:800;margin:0 0 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4px;font-size:var(--font-size-3xl);font-weight:800}.diag-detail__header-fullname{margin:0;opacity:.9;font-size:var(--font-size-base)}.diag-detail__body{padding:32px}.diag-detail__description{font-size:16px;line-height:1.8;color:var(--color-text);margin:0 0 24px}.diag-detail__section-title{font-weight:700;margin-bottom:12px;font-size:var(--font-size-base);text-transform:uppercase;letter-spacing:1px}.diag-detail__points{display:grid;gap:8px;margin-bottom:28px}.diag-detail__point{display:flex;align-items:flex-start;gap:10px;padding:10px 14px;border-radius:10px;font-size:14px;line-height:1.5}.diag-detail__point-check{font-weight:800;font-size:16px}.diag-detail__docs{display:grid;gap:6px}.diag-detail__doc{display:flex;align-items:center;gap:8px;padding:8px 12px;font-size:14px;color:var(--color-text)}.diag-detail__doc-icon{color:var(--color-muted)}.hero{background:linear-gradient(135deg,var(--color-primary),#2980b9);border-radius:var(--radius-2xl);padding:60px 40px;margin-bottom:40px;color:#fff;position:relative;overflow:hidden}.hero__circle-1{position:absolute;top:-60px;right:-60px;width:300px;height:300px;border-radius:50%;background:#ffffff0d}.hero__circle-2{position:absolute;bottom:-40px;left:30%;width:200px;height:200px;border-radius:50%;background:#2ecc711a}.hero__content{position:relative;max-width:600px}.hero__badge{display:inline-block;padding:6px 14px;border-radius:20px;background:#2ecc7133;color:var(--color-accent);font-size:12px;font-weight:700;letter-spacing:1px;margin-bottom:16px;text-transform:uppercase}.hero__title{font-size:var(--font-size-4xl);font-weight:900;line-height:1.15;margin-bottom:16px;letter-spacing:-1px}.hero__title-accent{color:var(--color-accent)}.hero__description{font-size:var(--font-size-lg);opacity:.85;line-height:1.7;margin-bottom:28px}.hero__cta{padding:14px 32px;background:var(--color-accent);color:#fff;border:none;border-radius:var(--radius-md);font-size:16px;font-weight:800;font-family:var(--font-family);cursor:pointer;box-shadow:var(--shadow-accent);transition:transform var(--transition-fast)}.hero__cta:hover{transform:translateY(-2px)}.section-title{font-size:22px;font-weight:800;margin-bottom:20px;letter-spacing:-.5px}.interventions-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:16px;margin-bottom:40px}.trust-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:16px}.trust-badge{background:var(--color-card);border-radius:14px;padding:24px 20px;text-align:center;box-shadow:var(--shadow-md)}.trust-badge__icon{font-size:32px;margin-bottom:8px}.trust-badge__title{font-weight:800;font-size:var(--font-size-base);margin-bottom:4px}.trust-badge__desc{color:var(--color-muted);font-size:var(--font-size-sm)}@media(max-width:600px){.hero{padding:40px 24px}.hero__title{font-size:28px}}.docs-page__title{font-size:var(--font-size-2xl);font-weight:800;color:var(--color-text);margin-bottom:8px}.docs-page__subtitle{color:var(--color-muted);margin-bottom:28px;line-height:1.6}.docs-page__grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:20px}.docs-card{background:var(--color-card);border-radius:var(--radius-lg);overflow:hidden;box-shadow:var(--shadow-md)}.docs-card__header{padding:14px 20px;color:#fff;font-weight:700;font-size:var(--font-size-base)}.docs-card__body{padding:16px 20px}.docs-card__item{padding:10px 0;font-size:14px;line-height:1.5;color:var(--color-text);display:flex;gap:8px;align-items:flex-start}.docs-card__item--bordered{border-bottom:1px solid var(--color-border)}.docs-card__bullet{font-size:8px;margin-top:6px;flex-shrink:0}.chat__wrapper{background:var(--color-card);border-radius:var(--radius-xl);overflow:visible;box-shadow:var(--shadow-lg);border:1px solid var(--color-border);position:relative}.chat__header{background:linear-gradient(135deg,var(--color-primary),var(--color-primary-dark));padding:14px 24px;display:flex;align-items:center;gap:10px;border-radius:var(--radius-xl) var(--radius-xl) 0 0}.chat__header-avatar{width:32px;height:32px;border-radius:var(--radius-sm);background:var(--color-accent);display:flex;align-items:center;justify-content:center;font-size:16px;font-weight:900;color:#fff}.chat__header-name{color:#fff;font-weight:700;font-size:14px}.chat__header-status{color:#ffffff80;font-size:var(--font-size-xs)}.chat__header-dot{width:8px;height:8px;border-radius:50%;background:var(--color-accent);margin-left:auto;animation:pulse 2s ease-in-out infinite}.chat__messages{overflow-y:auto;padding:24px;display:flex;flex-direction:column;gap:12px;background:linear-gradient(180deg,rgba(26,82,118,.03) 0%,transparent 100%)}.chat__messages--chat{flex:1;max-height:60vh}.chat__messages--review{flex:0 0 auto;max-height:180px}.chat__bubble{max-width:80%;animation:fadeSlideUp .3s ease-out}.chat__bubble--user{align-self:flex-end}.chat__bubble--bot{align-self:flex-start}.chat__bubble-content{padding:12px 18px;font-size:var(--font-size-base);line-height:1.5}.chat__bubble-content--user{border-radius:20px 20px 4px;background:var(--color-primary);color:#fff;box-shadow:var(--shadow-primary)}.chat__bubble-content--bot{border-radius:20px 20px 20px 4px;background:var(--color-card);color:var(--color-text);box-shadow:var(--shadow-sm);border:1px solid var(--color-border)}.chat__bubble-label{font-size:var(--font-size-xs);color:var(--color-muted);display:block;margin-bottom:4px;font-weight:600;letter-spacing:.5px}.typing{align-self:flex-start;padding:8px 18px;border-radius:20px;background:var(--color-card);border:1px solid var(--color-border)}.typing__dots{display:flex;gap:4px;padding:8px 0;align-items:center}.typing__dot{width:8px;height:8px;border-radius:50%;background:var(--color-primary);animation:bounce 1.2s ease-in-out infinite}.typing__dot:nth-child(2){animation-delay:.2s}.typing__dot:nth-child(3){animation-delay:.4s}.chat__input-bar{padding:16px 24px;border-top:1px solid var(--color-border);display:flex;gap:10px;background:var(--color-card);position:relative;z-index:20;overflow:visible;border-radius:0 0 var(--radius-xl) var(--radius-xl)}.chat__input{flex:1;padding:12px 18px;border-radius:var(--radius-md);border:1px solid var(--color-border);font-size:var(--font-size-base);font-family:var(--font-family);outline:none;background:var(--color-bg);color:var(--color-text);transition:border-color var(--transition-fast)}.chat__input:focus{border-color:var(--color-primary)}.chat__send-btn{padding:12px 24px;background:var(--color-primary);color:#fff;border:none;border-radius:var(--radius-md);cursor:pointer;font-weight:700;font-size:var(--font-size-base);font-family:var(--font-family);display:flex;align-items:center;gap:6px;transition:background var(--transition-fast)}.chat__send-btn:hover{background:var(--color-primary-dark)}.ticket__header{background:linear-gradient(135deg,var(--color-primary),#2980b9);border-radius:var(--radius-lg) var(--radius-lg) 0 0;padding:24px 28px;color:#fff;display:flex;align-items:center;gap:14px}.ticket__header-icon{width:48px;height:48px;border-radius:var(--radius-md);background:#ffffff26;display:flex;align-items:center;justify-content:center;font-size:24px}.ticket__header-label{font-size:var(--font-size-xs);text-transform:uppercase;letter-spacing:1.5px;opacity:.7;margin-bottom:2px}.ticket__header-numero{font-size:var(--font-size-xl);font-weight:800}.ticket__header-date{margin-left:auto;font-size:12px;opacity:.6}.ticket__warning{background:var(--color-warning-bg);border-left:4px solid var(--color-warning);padding:14px 20px;font-size:14px;color:var(--color-warning-text);display:flex;align-items:center;gap:10px}.ticket__warning-icon{font-size:20px}.ticket__fields{background:var(--color-card);padding:8px 0;border:1px solid var(--color-border);border-top:none}.ticket__field{padding:14px 28px;transition:background var(--transition-fast);border-bottom:1px solid var(--color-border)}.ticket__field:last-child{border-bottom:none}.ticket__field--even{background:transparent}.ticket__field--odd{background:#00000004}.ticket__field--editing{background:#1a52760a}.ticket__field-row{display:flex;align-items:center;gap:12px}.ticket__field-icon{font-size:18px;width:28px;text-align:center;flex-shrink:0}.ticket__field-content{flex:1;min-width:0}.ticket__field-label{font-size:var(--font-size-xs);font-weight:700;text-transform:uppercase;letter-spacing:.8px;color:var(--color-muted);margin-bottom:3px}.ticket__field-value{font-size:var(--font-size-base);font-weight:500;color:var(--color-text);word-break:break-word}.ticket__edit-btn{padding:6px 14px;background:transparent;border:1px solid var(--color-border);border-radius:var(--radius-sm);cursor:pointer;font-size:12px;font-weight:600;font-family:var(--font-family);color:var(--color-primary);transition:all var(--transition-fast);white-space:nowrap;flex-shrink:0}.ticket__edit-btn:hover{background:#1a52760f;border-color:var(--color-primary)}.ticket__edit-row{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.ticket__edit-input{flex:1;min-width:180px;padding:8px 12px;border-radius:var(--radius-sm);border:2px solid var(--color-primary);font-size:14px;font-family:var(--font-family);outline:none;background:#fff;color:var(--color-text)}.ticket__edit-save{padding:7px 16px;background:var(--color-success);color:#fff;border:none;border-radius:var(--radius-sm);cursor:pointer;font-weight:700;font-size:var(--font-size-sm);font-family:var(--font-family);white-space:nowrap}.ticket__edit-cancel{padding:7px 12px;background:transparent;color:var(--color-muted);border:1px solid var(--color-border);border-radius:var(--radius-sm);cursor:pointer;font-weight:600;font-size:var(--font-size-sm);font-family:var(--font-family)}.ticket__actions{background:var(--color-card);border-radius:0 0 var(--radius-lg) var(--radius-lg);border:1px solid var(--color-border);border-top:none;padding:24px 28px;display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap}.ticket__actions-info{font-size:var(--font-size-sm);color:var(--color-muted);line-height:1.5}.ticket__actions-email{color:var(--color-primary);font-weight:700}.ticket__submit-btn{padding:14px 36px;background:linear-gradient(135deg,var(--color-accent),var(--color-accent-dark));color:#fff;border:none;border-radius:var(--radius-md);cursor:pointer;font-weight:800;font-size:16px;font-family:var(--font-family);box-shadow:0 4px 20px #2ecc7166;transition:all .3s;display:flex;align-items:center;gap:10px}.ticket__submit-btn:hover{transform:translateY(-2px);box-shadow:0 6px 24px #2ecc7180}.ticket__submit-btn--sending{background:#95a5a6;box-shadow:none;cursor:default;opacity:.7}.ticket__success-badge{display:flex;align-items:center;gap:10px;padding:14px 28px;background:linear-gradient(135deg,var(--color-accent),var(--color-accent-dark));border-radius:var(--radius-md);color:#fff;font-weight:800;font-size:var(--font-size-base);box-shadow:0 4px 16px #2ecc7159;animation:fadeSlideUp .4s ease-out}.ticket__error-msg{color:var(--color-error);font-size:14px;font-weight:600}.ticket__retry-btn{padding:14px 32px;background:var(--color-primary);color:#fff;border:none;border-radius:var(--radius-md);cursor:pointer;font-weight:800;font-size:var(--font-size-base);font-family:var(--font-family)}.chat__done{padding:40px 24px;text-align:center;background:linear-gradient(180deg,rgba(46,204,113,.06),transparent);flex:1}.chat__done-icon{font-size:56px;margin-bottom:16px}.chat__done-title{font-size:22px;font-weight:800;color:var(--color-text);margin-bottom:8px}.chat__done-text{color:var(--color-muted);font-size:var(--font-size-base);line-height:1.7;max-width:480px;margin:0 auto 20px}.chat__done-ticket-id{color:var(--color-primary);font-weight:700}.chat__done-email-badge{display:inline-flex;align-items:center;gap:8px;padding:10px 20px;border-radius:10px;background:#2ecc711a;color:var(--color-accent-dark);font-size:14px;font-weight:600}